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Tad Kale’s Summary
Management Brief
Technology executive and operations manager implementing operation strategies combining management and business development skills with a track record of delivering results with building programs to exploit revenue opportunities.
- A successful track record of designing and delivering mission critical acquisition integration, organization development, technology infrastructure, and systems management programs to build revenue with customers globally.
- A skilled manager with talent in organizing and deploying resources to convert operations into cost-effective, producers. Key role in resolving high visibility technical issues that leverage significant revenues.
- Strength in recruiting, selecting, developing and inspiring both staff and cross-functional talent toward the successful implementation of complex initiatives. Known for skills in successfully integrating incompatible groups.
Business Impact
- Targeted and closed systems business and expand engineering services growing gross margin from 3% to over 30%.
- Reorganized the technical management team to improve the integration of new technology with compounded growth of 20% and lower costs.
- Conceived and deployed a comprehensive VPN (Virtual Private Network) strategy that enhanced services while reducing costs reducing set up time from 2-3 days to 2 hours.
- Re-vamped 3 organizations to facilitate the successful integration of company mergers.
- Instituted aggressive revenue building strategies post-merger exceeding revenue goals by 116%-150%.
- Deployed a pre-sales automation tool designed to drive technical sales productivity, expand revenues and reduce costs. The system is being deployed worldwide and has contributed substantively to closing one of the largest company contracts.
- Implemented a VOIP and help desk solution that enabled 24/7 worldwide technical support.
- Expanded technical training, negotiating cost-effective training contracts with vendors worldwide.
- Designed System Engineer incentive programs that significantly improved service, increased customer satisfaction and built customer loyalty that measurably contributed to follow on business.
Tad Kale's Experience
1990-Present
Atlantic Corporation, Seattle, WA
Progressive Growth to senior technical services operations roles with cross boarder responsibilities that impact revenue generation. This privately-owned company works with IT organizations to offer solutions for host connectivity and systems and security management, with over 65,000 customers globally. Major customers include: Verizon, JP Morgan Chase, Volkswagon/Audi, HSBC, AT&T, T-Mobile, United Airlines, AMEX.
2003-Present
Senior Director of Technical Services
P&L responsibilities tasked with defining strategic direction and leading operations that encompass pre-sales and sales support systems engineering at both local and corporate levels, consulting with both partners and high visibility customers, and managing a North American and global team of up to 100 personnel.
2000-2002
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Director of Systems Engineering Operations
Promoted to Director to manage a worldwide pre-sales systems Engineering team and take a lead role in overseeing rapidly growing technology requirements that demanded increased skills and product knowledge.
1998-2000
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Director of International Systems Engineering and Field Requirements
Tasked with integrating the international technical organization with the corporate office to increase communication and create tighter linkages with a growing worldwide customer base.
1990-1998
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Systems Engineering Manager/Senior Systems Engineer
Responsible for providing pre-sales support to customers in New York and Connecticut.
Tad Kale's Education
BS, Management, University of Massachusetts, Boston, MA
